RCC Technical Support

Technical support is limited to the functions of Relay Conference Captioning and is not designed to assist participants with issues related to their computer, Internet connection, conference calling provider, etc.

Hours of Operation

Scheduling or Technical Department
is available 24 hours a day/7 days a week.
Relay Conference Captioning service
is available from 8:00 AM to 8:00 PM local time, Monday through Friday.
8:00 AM to 2:00 PM local time Saturday.

Scheduling Department

Office: 833-250-2784
Support E-mail: captioning@t-mobile.com
Fax: 877-877-3291

Technical Department

Priority Tech Support: 833-250-2784
Support E-mail: captioning@t-mobile.com

Emergency Support

833-250-2784
Please limit calls to 24-hour emergency number to
“on-air” or “during live event” problems or issues.

Request Training or Demonstration

Relay Colorado is funded by a surcharge established by the CPUC.

Although IP Relay can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 svc. By using IP Relay for emergency calling, you agree that T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions, or failures in accessing or attempting to access emergency service through IP Relay whether caused by the negligence of T-Mobile or otherwise. Registration and Internet connection required. Devices and screen images simulated. Restrictions apply. See t-mobile.com/access for details. T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG. © 2024 T-Mobile USA, Inc.

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