Relay Colorado Customer Profile
If you already have a Customer Profile, click here.
The Relay Colorado Customer Profile form allows consumers to list their preferences for calls, such as:
- Frequently dialed numbers
- Emergency numbers
- Preferred gender of communication assistant
- Announcing relay service
As a consumer, you have flexibility in updating your preferences at any time.
How to Set Up Your Customer Profile
Below are two options of filling out your Customer Profile:
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Contact Customer Service
You can set up your Customer Profile by contacting Relay Colorado Customer Service at:
- (800) 676-3777 (TTY/Voice)
- (800) 676-4290 (Spanish – TTY/Voz)
- (877) 787-1989 (Speech-to-Speech only)
- (866) 931-9027 (Voice Carry-Over only)
- access@t-mobile.com (Email)
Representatives will take your request and can set up your account while you are on the phone or send you a form to complete.
They are also available to answer any questions you may have.
How Do I Get in My Customer Profile?
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Click Customer Profile in the upper right corner of the screen.
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You are now on the Customer Profile.
There are tabs on the left side that are:
- IP Relay Numbers
- Emergency Location
- Frequently Dialed
- Call Preferences
- Notes
- Speech to Speech
- Emergency Numbers
- Permissions
- Personal Information
- Account Security
- Print Customer Profile
